ryaap
11 months agoNew Contributor
Customer Portal security
I am curious if there is a way to strengthen the security when accessing of the customer portal?
Currently our end users submit tickets via email but I would like to begin using the customer portal as there are some features on there I think the users will find beneficial.
My concern is that it appears the portal can be easily accessed over the internet. In addition, the users are not required to create strong passwords to access the portal. Because of this, Im a bit concerned and hesitant on using it.
Are there any suggestions or options to help improve security on the customer portal?
Thank you