The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Customer Portal
Can i change the landing page when a customer logins to service desk? i would like them to land on Knowledge and attempt to self serve where and if possible before submitting a ticket.
Many Thanks
ian
Many Thanks
ian
- Yes, go to Service Desk Settings, Customer Portal, and then Default Settings. You can change the landing page to My Incidents, Messages, or Knowledge Base.
1 Reply
- Yes, go to Service Desk Settings, Customer Portal, and then Default Settings. You can change the landing page to My Incidents, Messages, or Knowledge Base.
