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Karl111's avatar
Karl111
New Member
10 years ago

How do i edit an existing incident template?

I have about 6 incident templates and am in need of editing the task list on them.

1 Reply

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  • GlennD's avatar
    GlennD
    GoTo Manager
    10 years ago
    Hi Karl,

    You should be able to do this from the Service Dashboard (not the Global view).