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Martyn1's avatar
Martyn1
New Member
9 years ago

I want to use the GTA API. The URL has service_id as a parameter. Where can I find this value?

I want to use the GTA API to bring back report details.  The URL has report_id and service_id as a parameter. Where can I find the value of the service_id?
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1 Reply

  • Krista C.'s avatar
    Krista C.
    New Member
    9 years ago
    Hello Martyn, 

    You can pull the Service IDs for all services via GET https://deskapi.gotoassist.com/v1/services.json or GET https://deskapi.gotoassist.com/v1/services.xml  

    When you GET records (incidents, changes, etc), the service id for the service they each belong to will be given to you as well in the response.

    I hope that helps, let me know if I can answer anything else for you.