Welcome! The GoTo Community is currently in Read Only mode while we work on an exciting platform update.

If you need assistance, please contact our toll-free 24/7 Support

Forum Discussion

New Member

9 years ago

Send an incident for approval

Is it possible to send an incident that is created by a customer for approval (needs his manager's approval)?

Thanks

1 Reply

Replies have been turned off for this discussion

GlennD
GoTo Manager
9 years ago
Hi Sarah,

The admin can edit submissions but there is not an option to approve them before submission.