Forum Discussion
Service Catalog?
Hello,
Are there any plans to let you create a Service Catalog in the end user portal, like: https://itservices.stanford.edu/ ?
We'd like to use the product for more than just ad-hoc incidents but we don't see any way to do that without messing around with the API and building a bunch of custom internal web-pages, since you can't really customize the portal (that I know of).
Just being able to make incident templates visible in the portal somehow might be a nice stop-gap measure.
Are there any plans to let you create a Service Catalog in the end user portal, like: https://itservices.stanford.edu/ ?
We'd like to use the product for more than just ad-hoc incidents but we don't see any way to do that without messing around with the API and building a bunch of custom internal web-pages, since you can't really customize the portal (that I know of).
Just being able to make incident templates visible in the portal somehow might be a nice stop-gap measure.
5 Replies
Replies have been turned off for this discussion
- Where is our service catalog? I'm even willing to pay for this service as an add on.
- Yo Luke,
Have you started working on the Service Catalog yet? - It's almost Q4. Service Catalog pretty please!!!!!! The OGC would love to see your iteration.
- This is another good one, if Citrix needs examples. Each of these tabs breaks down into an arbitrary number of sub-types, eventually leading to clickable requests that are really just ticket templates.
- That is one nice service catalog they have.
