Forum Discussion

Kris21's avatar
Kris21
New Member
9 years ago

Users not changing to inactive

I have set users Module access to no access but they are still listed as active. Is there something I am not doing?
  • GlennD's avatar
    GlennD
    GoTo Manager
    Hi Kris,

    Did you remove the users Service Desk license as well? Settings > Users > License tab.