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Forum Discussion

Kris21's avatar
Kris21
New Member
10 years ago

Users not changing to inactive

I have set users Module access to no access but they are still listed as active. Is there something I am not doing?
Problem

2 Replies

  • GlennD's avatar
    GlennD
    GoTo Manager
    10 years ago
    Hi Kris,

    Did you remove the users Service Desk license as well? Settings > Users > License tab.