Welcome! The GoTo Community is currently in Read Only mode while we work on an exciting platform update. If you need assistance, please contact our toll-free 24/7 Support
Kris21New Member10 years agoUsers not changing to inactiveI have set users Module access to no access but they are still listed as active. Is there something I am not doing?
2 RepliesReplies sorted by NewestReplies have been turned off for this discussionKris21New Member10 years agoYes I have both set to No Access.GlennDGoTo Manager10 years agoHi Kris,Did you remove the users Service Desk license as well? Settings > Users > License tab.
GlennDGoTo Manager10 years agoHi Kris,Did you remove the users Service Desk license as well? Settings > Users > License tab.
Recent DiscussionsAccess original customer email messagesASSIST SERVICE DESK APIRemoving/cleaning up tags in service deskDELETE MY ACCOUNTSolvedEmail Notifications - Bounced AddressSolved
