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Forum Discussion

HFakhery's avatar
HFakhery
New Member
2 months ago
Solved

3 way call

I want to submit this as a feature enhancement request-   A GTC customer takes crisis calls from the surrounding communities they service and if need be they may have to transfer them to the local 911 center….  What they don’t want to do is put that original caller on hold that is in crisis while they try to get the 911 center on the line..   They state is requiring them to NOT put the call on hold  it wasn’t possible for even a brief hold.  Is this a feature that  can be added?