The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Agent Availability Export
The agent availability export has two columns backwards. Column "P" - Contact Participant Name shows the phone number and not the caller name, while Column "Q" - Contact Participant Value shows the...
jstrittmatter nice to see you and thanks for the report.
Our team replicated this issue and will make the fix, we will update this thread when it's live. Thanks again for letting us know.
