Audio Library - Feedback and Bugs
Hello! During the holidays I have to redo all the VM audio files so there is a holiday message with out of office info, that said I have had to spend some time in this section of GoTo and found some bugs and have general feedback.
Feedback:
- The new AI tool for text to voice is awesome! The voices are fine (some are hilariously poor), however there are no volume controls, and these are just set to loud.
- If you need to edit the text from an AI recording you can't once its saved, in fact none of these can be modified after they are saved, so ANY change requires you to delete and start over, even if its a simple volume change. Not a big deal for the recorded or upload options but for the text to speech, 1 word being off and if you saved it.. well now you have to delete it and start over, hope you kept your script somewhere!
Possible Bugs or not hashed out features:
- In the text field you should be able to expand the dialog box to see your full text, however I can only make it smaller by 1 line, seems pointless, only useful if you can make it larger which i'm sure that was the intent.
- Sound clips used for Shared VMs or Ring groups don't show they are being utilized by an associated resource. This could cause users to delete recordings they may not intend to. Reconciling old audio files was painful because of this.
Clips used by the main attendance in the dial plan however do show they are being used somewhere..
Thank you for listening/reading! :)
