Forum Discussion
DebbieL-J
2 years agoActive Contributor
Blank Quick Dial Windows App
Over the last month or so, we have had an intermittent problem with the quick dial in the Windows application when receiving phone calls (both internal and external). When the call comes in the quick...
KateG
2 years agoGoTo Manager
Hi DebbieL-J
Welcome to the Community.
I checked with the team and this isn't a known issue. The best course of action would be to reach out to our support team who can take a look at your set-up and figure out the next step.
DebbieL-J
2 years agoActive Contributor
Hi Kate.
Thank you for your help. No, it's not at the start of the day - the times it's happened to me were in the afternoon and my coworker at random times throughout the day.
As far as I'm aware, just myself and another coworker (both of us on Windows 10) but my users won't typically complain about something like this.
- KateG2 years agoGoTo Manager
Thanks for getting back to me. This is a bit of a head-scratcher. The best course of action would be to reach out to our support team who can take a look at your set-up and figure out the next step.
- DebbieL-J2 years agoActive Contributor
Thank you!