Forum Discussion
Blocked invite emails .... What if there was a button?
When adding users, the GoTo sends an invite. Out of 172 people added to the system, only a few didn't receive the invite email. After a little troubleshooting on the user end, I asked the IT depar...
I think my suggestion was miss understood. It may be helpful to look at the trouble tickets. …. We didn’t do anything on our end for the emails to start coming through again.
Hi markf15750,
Thanks for the clarification. We do have a blocklist and there are two ways for a user's email address to end up on it:
- The user contacts us directly and asks that we block all email from our services to them
- Multiple emails that we send to the user are rejected/undeliverable
