Forum Discussion
"Call Reports" Accuracy
We rely heavily on data from these reports, they have never been the most accurate but recently a change was made and now every RING on the outbound call is listed as a separate call. I would rep...
KateG Did anything come of this? I looked at my other users and it seems that this might be just this user. We even went as far to get her a new phone.. didn't make any difference. Wondering if the support peeps you reached out to had anything to relay?
Also wanted to say thank you for deleting the solicitation post from this morning, I was going to reach out to you but then you took care of it! Thank you!
