Call reports have a new look message
When accessing Call Reports I'm getting the message: Call reports have a new look This new call reports page has more KPIs, robust filters, and extra features for calls on your account. The ...
Forum Discussion
Warren5,
In the same boat and I find it very concerning that a company of this size would force this deployment on users when it doesn't work correctly and per my discussion with support just now, has NO documentation to go with it. I manage several Gotoconnect accounts that use call recordings on a daily basis and this is a major issue. But you can get back to the old call reports using this link.
Make sure you are logged in to the PBX portal so that it uses your regular credentials.
GotoConnect admins, maybe try vetting your product upgrades before you force it on all of your users. This move is amateurish, your project managers should know better.
Thank you very much for your reply and assistance. Hopefully, this won't be forced upon us, and we can migrate when and if we want to.
