Forum Discussion
Warren5
2 years agoActive Contributor
Call reports have a new look message
When accessing Call Reports I'm getting the message: Call reports have a new look This new call reports page has more KPIs, robust filters, and extra features for calls on your account. The ...
PSHinSD
2 years agoActive Contributor
Call recordings, its how I found the link to the old call reports.
Phone support agent had no clue. Can you tell me how to duplicate the old reports using the new interface? UI documentation?
KateG
2 years agoGoTo Manager
PSHinSD have you reviewed this document on call reports?
- PSHinSD2 years agoActive Contributor
This looks like instructions for the old UI for reporting, can you confirm?
- KateG2 years agoGoTo Manager
PSHinSD It's for the new reports. The old report documentation can be found here.
Our team is working on documentation that will highlight the differences between the old and new reports. It should be available soon.