712
4 years agoNew Contributor
Connection
During a meeting, I am unable to use my handheld phone to speak with attendee. It stops the video & microphone on the meeting and closes the session. I want to make sure attendees can still see my sc...
I use the Yealink W56H. If my client cannot hear me when meeting with them, I have to use the GoTo app on my cell to call them so I can still meet with them. Once I go to use the handset, the meeting closes and I can no longer share my screen.
Hi 712 thanks for getting back to me. Using the GoTo mobile app while hosting the meeting on goto desktop, should not disable your connection. In order to review further, could you send us the logs for our team to review?