712
3 years agoNew Contributor
Connection
During a meeting, I am unable to use my handheld phone to speak with attendee. It stops the video & microphone on the meeting and closes the session. I want to make sure attendees can still see my sc...
Hi 712 thanks for getting back to me. Using the GoTo mobile app while hosting the meeting on goto desktop, should not disable your connection. In order to review further, could you send us the logs for our team to review?
I am not experiencing the issue when using the app on my cell to call my client. I am only experiencing the issue when using my Yealink W56H. It closes the meeting when I go to call my client from the handset if they cannot hear me during our meeting. I don't understand why I cannot be on a meeting and use the Yealink W56H at the same time. It forces you to use the GoTo app on your cell.