Has this issue been addressed? I am experiencing this issue again this week. Contact functionality has been spotty and seems like it has taken a step backwards.
Hi bw34 welcome to the GoTo Community.
I don't believe the ability to have inbound caller IDs display the contact name is currently available, but can check with the team. Is this what you are currently experiencing?
this isn't for caller ID, it is the contact name display in "recent activity" in the phone tab. most of the numbers are associated with a contact and display the contact name in other places, like the messaging tab. In "recent activity" it just shows the phone number, which isn't helpful.
