The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Robbert2024
2 years agoNew Contributor
GoTo Connect Voicemail-To-Email Delivery Problems With Office365
Hello, We use GoTo Connect for voicemail to e-mail. Last Thursday we stopped receiving e-mails with voice messages attached. We checked GoTo and calls were registered as coming in, but no e-mails...
KateG
2 years agoGoTo Manager
Hi Robbert2024 Welcome to the GoTo Community.
We took a look at your email and found the email address keeps going to our bounce suppression list because of error responses from their mail server.
The suggestion is to have someone from your IT side take a look because manual action is needed on your side to allow our sender domain or IPs.
Hope this helps!