Forum Discussion
GoTo Mobile App - Delay on incoming calls
Our team is having issues with the GoTo mobile app (on both Android and iOS), there seems to be a delay on incoming calls to our ring group (compared to our desk phones, and soft phones) in the offic...
I've noticed this as well except I'm not part of a ring group. I'll let a lot of calls ring through to my voicemail.
I thought it was due to blocking the tracking telemetry of GoTo but even if I disable that it still will do this at times. Not as consistent but that could also be that I don't have the volume of calls that you do to notice it.
I also have 2 Android phones with GoTo installed. Seen this happen on both phones at times.
Could try clearing cache and/or uninstalling/reinstalling the app to see if it improves.
