Forum Discussion
GoTo Mobile App - Delay on incoming calls
Our team is having issues with the GoTo mobile app (on both Android and iOS), there seems to be a delay on incoming calls to our ring group (compared to our desk phones, and soft phones) in the offic...
AlecB you may want to try clearing the cache on the Android and uninstalling and reinstalling the app too if you haven't already.
I have done both, and the issue still persists. On our ring group, I've had several calls that came in that did not come through on the app for me. I've cleared the cache, and have reinstalled the app. The delay in calls reaching the app is also still present.
