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GoTo mobile app crash
Hi, I have a Xiaomi tablet with adroid version V 14. For a few days now, the GoTo mobile app has been opening and closing immediately. Both Android and the app are updated to the latest version avail...
Anima - It appears that some users on Xioami wi-fi only tablets will experience app crash issues. This is currently a known issue and unfortunately, I don't have a timeline for a fix.
The best solution would be to use a different device at this time. I'm sorry for the inconvenience. Thanks for your patience and report.
Hi, I tried deleting the app's cache and local data and uninstalling and then installing the app from the Google Play store (it should install the latest version).
What should I do to open a support case?
I am waiting for your response.
Hello and thanks
Anima thanks for getting back to me and verifying your troubleshoots.
I'm checking with the team on any current issues with Xiaomi tablets and will update this thread once I hear further. Thanks for your patience.
java.lang.UnsupportedOperationException: System does not support feature android.software.telecom
at android.os.Parcel.createExceptionOrNull(Parcel.java:3023)
at android.os.Parcel.createException(Parcel.java:2995)
at android.os.Parcel.readException(Parcel.java:2978)
at android.os.Parcel.readException(Parcel.java:2920)
at com.android.internal.telecom.ITelecomService$Stub$Proxy.registerPhoneAccount(ITelecomService.java:1738)
at android.telecom.TelecomManager.registerPhoneAccount(TelecomManager.java:1530)
at com.logmein.callkeep.RNCallKeepModule.registerPhoneAccount(RNCallKeepModule.kt:118)
at com.logmein.callkeep.RNCallKeepModule.<init>(RNCallKeepModule.kt:75)
at com.logmein.callkeep.RNCallKeepPackage.createNativeModules(RNCallKeepPackage.kt:43)
at com.facebook.react.ReactPackageHelper.getNativeModuleIterator(ReactPackageHelper.java:43)
at com.facebook.react.NativeModuleRegistryBuilder.processPackage(NativeModuleRegistryBuilder.java:42)
at com.facebook.react.ReactInstanceManager.processPackage(ReactInstanceManager.java:1458)
at com.facebook.react.ReactInstanceManager.processPackages(ReactInstanceManager.java:1429)
at com.facebook.react.ReactInstanceManager.createReactContext(ReactInstanceManager.java:1331)
at com.facebook.react.ReactInstanceManager.lambda$runCreateReactContextOnNewThread$2(ReactInstanceManager.java:1101)
at com.facebook.react.ReactInstanceManager.$r8$lambda$AwGS8CysOZmWJw3kRVARHQvw9Ew(Unknown Source:0)
at com.facebook.react.ReactInstanceManager$$ExternalSyntheticLambda5.run(Unknown Source:4)
at java.lang.Thread.run(Thread.java:1012)
Caused by: android.os.RemoteException: Remote stack trace:
at com.android.server.telecom.TelecomServiceImpl.enforceTelecomFeature(TelecomServiceImpl.java:2432)
at com.android.server.telecom.TelecomServiceImpl.enforcePhoneAccountModificationForPackage(TelecomServiceImpl.java:2392)
at com.android.server.telecom.TelecomServiceImpl.-$$Nest$menforcePhoneAccountModificationForPackage(Unknown Source:0)
at com.android.server.telecom.TelecomServiceImpl$1.registerPhoneAccount(TelecomServiceImpl.java:554)
at com.android.internal.telecom.ITelecomService$Stub.onTransact(ITelecomService.java:857)My company just purchased 10 XIAOMI devices we have this problem. It seems that they will not try to solve it. Just as they previously made my GrandsStream phones obsolete because they are Android 7. Now I have this problem, can you tell me if they will address this problem? Thank you. //// Mi compañía acaba de adquirir 10 equipos XIAOMI tenemos este problema. Parece que no tratarán de resolverlo. Así como anteriormente dejaron mis obsoletos mis teléfonos GrandsStream porque son Android 7. Ahora tengo este problema, puede decirme si van a atender este problema? Gracias.
Anima - It appears that some users on Xioami wi-fi only tablets will experience app crash issues. This is currently a known issue and unfortunately, I don't have a timeline for a fix.
The best solution would be to use a different device at this time. I'm sorry for the inconvenience. Thanks for your patience and report.
