Forum Discussion
JEdner
3 years agoActive Contributor
How to talk with a person?
I have been on hold after being transferred for 1:58 mins as of right now. I don't want to hang up and call back as I will have to start all over again. This happened a few weeks ago and then when ...
JEdner
3 years agoActive Contributor
Glenn, the team member transferred me to billing and I have been on hold for 2 hours and 28 minutes.
GlennD
3 years agoGoTo Manager
Understood. Unfortunately, it looks like the members of that team are all currently busy. I have your support ticket number and the notes from the call so I will escalate this for you and have the team contact you so you do not need to stay on hold any longer.
- JEdner3 years agoActive ContributorPlease let them know to call my main Perimeter Dental location