Forum Discussion

LanaBurgess's avatar
LanaBurgess
New Member
5 months ago

I have a client that requires me to make calls using his number

Hi, 

 

I have a client that requires me to make outbound calls using his number is there a way to set an external outbound caller number to the clients dedicated number set up in GoTo? Or a way to achieve this? 

 

Thank you. 

  • notmy_realname's avatar
    notmy_realname
    Active Contributor

    I do this for my Customer Service Reps. Even though we have many inbound numbers, I mostly have most of them on the same outbound number.

    Log into the PBX > Lines > Select your user from the list > General > External Caller iD

    From the drop down you should be able to select the outbound caller id for your line when making calls.