Forum Discussion

KennyF's avatar
KennyF
New Contributor
11 months ago

Inconsistent connections to cell phone carriers

We've noticed a lot of inconsistency when calling cell phones from GoTo Connect (using any and all of the following... hardware phones, soft-phones, mobile app)  Sometimes, the calls are fine; they r...
KateG's avatar
KateG
GoTo Manager
11 months ago

Hi KennyF 

Thanks for your feedback and sorry for the delay. Our team is reviewing. If you have any specific examples I can share that with the team as well. Thanks. 

KateG's avatar
KateG
GoTo Manager
10 months ago

Hi KennyF 

Apologies for the delay. I haven't found a cause or troubleshoots for you, I'm afraid. I can create a case and have someone from the support team review your setup. Would you like me to do that?