Live Chat to Website
Hello, I can never seem to get the live chat code to work on our website. Can you give some guidance on it? How much customization can you do on it? Any flows, or AI?
Forum Discussion
Hi WFI,
I take it you are following the steps in this Webchat article, can you provide some more details about what is happening? Which code option are you using and is there any error message?
Yes.
I've done everything. We have the chat on our website now , but it's not allowing me to 'send' anything...
So you are able to receive chat messages from someone on your website, but you cannot reply?
- No, it says enter your message, and I write a message but the send icon is grayed out, won't even send. I'm sure I did everything right but maybe there is something in settingsim missing? i followed one of the goto videos.
Thank you, we are taking a look from our side. There is a Chat Queue set up for it already, correct?
