Welcome! The GoTo Community is currently in Read Only mode while we work on an exciting platform update.
If you need assistance, please contact our toll-free 24/7 Support 

Forum Discussion

Jiveon's avatar
Jiveon
New Member
3 years ago
Solved

New Contact Center Contact List - Call Forwarding limitations

I just started using the new contact center and was exploring its softphone features and was hoping that I could upgrade my operator from using a physical phone with a sidecar filled with speed dial ...
  • KateG's avatar
    3 years ago

    HI Jiveon thanks for your feedback here about your experience with GoTo Connect.  This is valuable feedback for the team. There's a lot here, would you be able to share the idea you would like others to vote on? Please check out our Ideas Guidelines. We want ideas to be one at a timed so others can vote and we can provide updates on progress.