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Forum Discussion

M_Adams's avatar
M_Adams
Frequent Contributor
2 months ago

No Billing Tab when behind on billing

When a customer is behind on billing the billing tab will disappear from the admin portal. This is ridiculous. It should always show so they can go back and pay past due invoice. Please keep access t...
KateG's avatar
KateG
GoTo Manager
2 months ago

Hi M_Adams thanks for getting back to me. That shouldn't have happened from what I'm told. Can you private message me the case number or customer associated with this issue? I'd like to share this with the team. Thank you!