Forum Discussion

WFI's avatar
WFI
Active Contributor
2 years ago

No Email for new account

Hello, We had a member who had an old email, we changed it, then she was logged out and couldn't login. So, I deleted her account, and re-created her account with the new login; however, shes not ...
WFI's avatar
WFI
Active Contributor
2 years ago
PS, it's been 15 mins, and its not in SPAM.
  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago

    Hi WFI thanks for stopping by the Community. 


    Your best bet would be to contact customer support who can review the email and see what is happening.