Forum Discussion

WFI's avatar
WFI
Active Contributor
10 months ago

No Email for new account

Hello, We had a member who had an old email, we changed it, then she was logged out and couldn't login. So, I deleted her account, and re-created her account with the new login; however, shes not ...
WFI's avatar
WFI
Active Contributor
10 months ago
PS, it's been 15 mins, and its not in SPAM.
  • KateG's avatar
    KateG
    GoTo Moderator
    10 months ago

    Hi WFI thanks for stopping by the Community. 


    Your best bet would be to contact customer support who can review the email and see what is happening.