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Forum Discussion
UebelhorIT
3 months agoNew Member
Only 49 numbers for SMS?
We have a single instance of GOTO Connect serving three locations. The managers want all sales people, managers, and some of our office staff to have the ability to text with vendors and customers using the numbers assigned to their extensions, but we are limited to only 49 numbers.
Is there a way to get more? I cannot find any documentation, and support is talking me in circles.
Hi UebelhorIT Welcome to the Community,
Thanks for your question, I wasn't able to find a specific support case on this question, but this is something our support team can do by pooling your users to the same SMS campaign registration.
I've gone ahead and created a support case for you and noted this. Someone from the team will be reaching out to you soon.
If you have any other issues, please let me know. Thanks.
1 Reply
- KateG3 months agoGoTo Manager
Hi UebelhorIT Welcome to the Community,
Thanks for your question, I wasn't able to find a specific support case on this question, but this is something our support team can do by pooling your users to the same SMS campaign registration.
I've gone ahead and created a support case for you and noted this. Someone from the team will be reaching out to you soon.
If you have any other issues, please let me know. Thanks.