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Forum Discussion
Call Waiting? Queue options?
If someone is logged in to GoToConnect to take queue calls from home, and they are on a queue call.. how can I prevent additional queue calls from coming in to that person when they're already on ano...
Hi tgibb, welcome to the community.
I see that you have spoken with the support team and they helped you disable call waiting. Unfortunately, at this time it is not possible to lower the volume of the ring specifically, but this will be shared with the team as a feature improvement request.
Hey there.
Do you mean when I called in to Support to ask about this same issue? Because they told me there was no Call Waiting.
So if they helped me disable Call Waiting, I have no idea how they did that.
Thanks!
