Forum Discussion

cm0cdtg's avatar
cm0cdtg
New Contributor
10 months ago

GoTo App takes focus

ever since the new update, my desktop goto phone app also randomly pops to the front of my screen everytime i have an incoming phone call.  its incredibly annoying and disruptive of my work.
cm0cdtg's avatar
cm0cdtg
New Contributor
10 months ago

changed the default and it still pops up in front of all my screens

cm0cdtg's avatar
cm0cdtg
New Contributor
9 months ago

mkeaton  and GlennD  my IT dept has contacted goto support and its supposed to be that way even though there is the option to not pop out. they claim that its to not miss any phone calls. my questions is why would the option be there if its irrelevant? 

  • cm0cdtg's avatar
    cm0cdtg
    New Contributor
    9 months ago

    KateG thank you. it just doesnt make sense that theres an option in the settings to turn off the pop up but still does it even when the setting is turned off

  • KateG's avatar
    KateG
    GoTo Manager
    9 months ago

    cm0cdtg  thanks for getting back to me. I hear that the feature is not what you expect or prefer and will share this with the team. 

  • cm0cdtg's avatar
    cm0cdtg
    New Contributor
    9 months ago

    KateG