Forum Discussion

AdaS's avatar
AdaS
New Contributor
3 years ago

Recent Update

It would be helpful to know when GoTo is going to send out an update that changes the settings in the desktop application. The update we received recently is not helpful, it changed the view under "C...
  • AshC's avatar
    AshC
    3 years ago

    Hi, 

    The search bar is being added back into the application now.  Thanks for your patience while we reversed the change. 

GlennD's avatar
GlennD
GoTo Manager
3 years ago

Hi AdaS, welcome to the community.

 

I apologize for any frustration the recent update has caused. Could you please provide some more details about the issues you are facing due to the update so I can share them with our team?

 

  • AdaS's avatar
    AdaS
    New Contributor
    3 years ago

    Dislike how the Contacts page is displayed, all over on the side bar rather than populating the whole screen. It was much easier to use before the update.

    • GlennD's avatar
      GlennD
      GoTo Manager
      3 years ago

      Thank you, we appreciate the feedback and it has been shared with our team. 

       

  • LHewlette's avatar
    LHewlette
    New Contributor
    3 years ago

    Please change the Contact View back to the way it was.  Before the update I could have the app open on my desktop monitor and see a list of everyone's status on the right.  Now, I can only see one person at a time on the right and have to scroll and "view more" repeatedly to see everyone listed on the left.  The new view makes the app on our monitor useless.

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      3 years ago

      LHewlette AdaS   We recognized an issue with Contacts that was recently corrected.  Are you still seeing the same behavior there today? 

      • Saluki's avatar
        Saluki
        Active Contributor
        3 years ago

        AshC How recent was this correction?  Ours don't work at all.  I have another thread about the Contacts tab not loading at all and displaying a 404 error.  I opened a support case, too, but no one has responded at all.