Second incoming call alert?
I just took over admin of our Goto PBX. I'm familiar with other systems and this one seems to be well thought out and pretty easy to work with. However, we have a call queue that has two people i...
Hi coryL, welcome to the community.
Basically your phone is only aware of the call you are currently taking. With GoTo Connect Contact Center there are dashboards like the Supervisor Dashboard that allows a Supervisor to see what is happening.
