Welcome! The GoTo Community is currently in Read Only mode while we work on an exciting platform update.
If you need assistance, please contact our toll-free 24/7 Support 

Forum Discussion

jte's avatar
jte
Active Contributor
2 years ago
Solved

"Seen" calls become "unseen" again and again

Many times -- probably more than half the times -- when I restart GoTo Connect, one to a few calls is tagged as "unseen" even though I have clicked "Mark all as seen" on those same calls before.  For...
  • jte's avatar
    jte
    2 years ago

    Thank you, KateG. The issue is resolved for me. Please share my thanks with the coding team.