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Forum Discussion
tarakm
2 years agoActive Contributor
Soft Phone Full Screen popup
Hi, I accidently turned-on soft phone feature and after that whenever any incoming call comes, full screen popup on top of all programs which is annoying. Is there any way to disable the softphon...
tarakm
2 years agoActive Contributor
Hi Kate,
Thanks for the reply.
Pin window is already disabled. Below is the screenshot of the window which is popped up on top of everything when there is a incoming call.
KateG
2 years agoGoTo Manager
tarakm thanks for sharing the screenshot.
If you don't want any notifications and have calls go straight to voicemail, you can set your GoTo settings to Do Not Disturb by clicking on your avatar on the top right of the GoTo app.
- tarakm2 years agoActive Contributor
You are not getting me, the problem is not the notification. Problem is big POP UP windows I am getting every time the call comes in.
Do not disturb is not the solution here. My another computer with GOto has not pop window comes in, just a little notification on top left corner.
How do I disable the softphone ?
See the screen shot of the Pop up screen, which is only happening if someone has softphone function enable.
- KateG2 years agoGoTo Manager
Thanks for screenshot and additional information tarakm.
Taking a look at your screenshot we think it may have to do with the GoTo Chrome extension. Do you have that enabled, if so can you try and disable that and see if you get the same pop-up?
- tarakm2 years agoActive Contributor
Hi..
I do not have goto chrome extension, I have only windows app installed in my computer.
How do I disabled the softphone from my GOto installed in my windows computer.