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Forum Discussion
Solved
Softphone dialing URL for external applications
I’m most interested in a URL dialing string for making calls from GoTo. Examples of these values from other systems are: rcapp://r/call?number=[PhoneNumber] (Ring Central) callto:[PhoneNum...
- The feedback I got is that it seems like a bad configuration. The devices tab in the Admin Portal needs to have the device with you assigned to it. Once this is done you will be able to select the desk phone in the line selector of the Desktop app and this will trigger calls ringing the desk phone.
Apologies for the confusion and if I'm not understanding, is the issue regarding adding a device? If not can you let me know the steps you took.
My phone is set up for years. I am attempting to initiate a dial from an app on PC and have it dial from the desk phone.
Adjusting the device in the extensions works.
It took me a while (and a call to support) to find the pick list in the interface. It was not obvious at first. Found it, and works well. Thanks. We can close this inquiry.- The feedback I got is that it seems like a bad configuration. The devices tab in the Admin Portal needs to have the device with you assigned to it. Once this is done you will be able to select the desk phone in the line selector of the Desktop app and this will trigger calls ringing the desk phone.
