The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Softphone dialing URL for external applications
I’m most interested in a URL dialing string for making calls from GoTo. Examples of these values from other systems are: rcapp://r/call?number=[PhoneNumber] (Ring Central) callto:[PhoneNum...
- The feedback I got is that it seems like a bad configuration. The devices tab in the Admin Portal needs to have the device with you assigned to it. Once this is done you will be able to select the desk phone in the line selector of the Desktop app and this will trigger calls ringing the desk phone.
The feedback I got is that it seems like a bad configuration. The devices tab in the Admin Portal needs to have the device with you assigned to it. Once this is done you will be able to select the desk phone in the line selector of the Desktop app and this will trigger calls ringing the desk phone.
Adjusting the device in the extensions works.
It took me a while (and a call to support) to find the pick list in the interface. It was not obvious at first. Found it, and works well. Thanks. We can close this inquiry.
