Forum Discussion
Stop Ring Group Voicemails
How do I stop voicemails within a ring group (350). I want all voicemails in a ring group to go to my main extension (100). Right now, all voicemails are going to ring group 350 and I don't have ac...
Thanks for getting back to me.
You can use the "Alternate mailbox option" inside the Ring Group "Voicemail" Tab.
The alternate voicemail can only be a shared voicemail box, but you can configure both the ring group and the main extension to use the same shared voicemail box.
Let me know if you have any issues.
How do I access this shared mailbox from my iPhone app?
On the phone icon (at the bottom left) you have three tabs at the top, Calls / Voicemail / Fax
You tap on Voicemail and you can see your voicemail messages.
