Forum Discussion

RicardoBR's avatar
RicardoBR
New Member
3 months ago

Teams Status Integration with the GoTo Plugin in Teams

I saw that there is already a topic talking about the integration between Teams status and the GoTo Plugin in MS Teams, but in addition to what was mentioned, I am encountering a big problem:
When I'm chatting on GoTo and have a Teams call, the GoTo call disconnects. The same happens when I answer a call on Teams and someone calls my extension on GoTo (the Teams call or meeting is disconnected.
Is there any time frame for this to be corrected?

  • GlennD's avatar
    GlennD
    GoTo Manager
    3 months ago

    Hi RicardoBR, welcome to the community.

     

    I apologize for the frustration. I do not have an ETA I can share for when this will be fixed just yet, but we are actively working on this issue currently.