Forum Discussion
Voicemail Hack
Hello All, Just a word of caution to be sure to reset voicemail PINs. We had a client where a hacker pulled their main company phone number off their website, called their number in the middle o...
Wow I'm actually shocked this hasn't been emailed out to anyone yet! After dealing with the fall out from the change healthcare hack we wont be waiting to remedy this one. GoTo could be preemptive and simply make it anything other than 0000 when starting up and requiring a PW change on set up. Once a vulnerability is found it should be corrected.
For those that do them, this should be noted in your Risk Assessments (HITECH)
Thank you so much for sharing!! Now to change 80 users VM PINS lol
mkeaton We do cover this in our onboarding and support documentation when setting up voicemail, changing the PIN is the last step in the process. We are looking into appropriate reminders for customers to check that they/their users completed changing their PIN in the last step.
Hi Glenn,
Thanks for that response. Maybe something from GoTo stressing the importance of changing that PIN. I don't think the average user even thinks that someone could use that to get into their email.
Thanks,
John
