Forum Discussion

bpeeters's avatar
bpeeters
New Contributor
5 years ago

Accessing the right GoToMeeting

Hosted a meeting today that got terminated prematurely because it turns out I was using the "free" version of GoToMeeting. How do I access the version I paid for & remove the detritus from all the Go...
  • AshC's avatar
    AshC
    5 years ago

    Hi bpeeters ,

    You may be able to remove the Free GoToMeeting seat from your login through the Admin Center: Manage Users section of your online account. 

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Hi bpeeters ,

You may be able to remove the Free GoToMeeting seat from your login through the Admin Center: Manage Users section of your online account. 

  • bpeeters's avatar
    bpeeters
    New Contributor
    5 years ago

    Thanks for the tip. Took a while to find the Admin Center (a triple-dot menu was in the lower-left corner - wasn't expecting it there, usually it's at the top somewhere!) but when I did, saw that I had only the one, free seat.  Asked my Administrator about this and she said the trial period expired two days ago.  So I hadn't paid for it after all!  Once she got it paid for and gave me the credentials for the new account, everything seemed to be fine.