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Forum Discussion

VRLDO's avatar
VRLDO
Contributor
4 years ago
Solved

Does the GoToMeeting software app still exist or should we use the web-based version?

I know that transitions have been going on for months and months now, but I am receiving a new computer next week and my IT guy reports that the link he used to use to download the desktop software n...
  • AshC's avatar
    AshC
    4 years ago

    Hi VRLDO 

    I'm unclear where you were downloading GoToMeeting previously, but you can always find the link to download again within your online account, or through the support site here: https://support.goto.com/meeting/help/download-gotomeeting-now 

     

    We are slowly transitioning customers to the new GoTo app (also desktop), and will continue to offer Attendees the ability to use the web or desktop interface as they choose. 

     

AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

Hi Simons 

We did recently offer attendees to choose between desktop and web versions, but once chosen it should automatically launch your preferred method.  Can you tell us which web browser version is causing this behavior, and the operating system in use? 

 

VRLDO's avatar
VRLDO
Contributor
4 years ago

AshC - finally getting back to you on this, wanted to see how my new computer worked out. Yes, when I launched GoTo it automatically installed the desktop software for all three (Meeting, Training, and Webinar), so I'm good. I'll be honest, not looking forward to the new GoToTraining interface week after next (what we primarily use). We are going to do some testing in the morning after we get this week's webinars out of the way.

 

Thanks as always for the help! 🙂