Forum Discussion

wilhelm-pbt's avatar
wilhelm-pbt
New Contributor
5 years ago

Download of attendee-list of past meetings in GoToMeeting Business not possible

Hello,

 

I recently upgraded my Account from GoToMeeting Pro to GoToMeeting Business.

 

Unfortunately, now it seems that it is not possible to Download the attendee list of past meetings in the GoToMeeting Admin Section to a Excel File any more. I can see the attendee list online, but cannot download a file. In GoToMeeting Pro however, it is still possible.

 

How is it possible that a more expensive pricing plan has lees features? Are you kidding me?

 

Would be very great if you could tell me where to find the excel file download in GoToMeeting Business.

 

Thank you very much, kind regards

 

Jens

Problem
  • Tobela2020's avatar
    Tobela2020
    New Contributor
    3 years ago

    Hi,

    I would like to know how I can extract list of attendees from past meetings.

    Thanks .

    • Perrine's avatar
      Perrine
      New Contributor
      3 years ago
      1. Go into Admin Center, and select Reports.
      2. Then select the person who hosted the meetings. (Make sure you deselect all other users.)
      3. Select reports for the host of the meetings you want to collect past attendee data.
      4. Enter the date range - I think they only have 1 year of past data.
      5. Select "Attendee Report" from the GoToMeeting reports list
      6. Scroll down to the bottom of the page, and click create.

      Done.

    • wilhelm-pbt's avatar
      wilhelm-pbt
      New Contributor
      5 years ago

      Hello AshC,

       

      thanks for the reply, but I already found the report for individual meetings. What I need is the download of the excel files.

       

      Again:

      - Excel Download ist working in GoToMeeting Pro

      - Excel Download is not abvailable in GoToMeeting Business

       

      Where can I find that function in GoToMeeting Business?

       

      Kind regards

       

      Jens

       

      • kflorian's avatar
        kflorian
        New Member
        5 years ago

        In Pro it's availabe in the "Diagnostics" screen at the bottom left-side of the page. "Download Attendee List."