I'm assuming that at some point within the last couple months, a change was made that limits all future recordings to only share by default for 7 days, after which the user will have to reactivate sharing or manually set a longer expiration date for each recording they share. I'm not sure if this change was announced or if there was a notification anywhere about it, but my team had not been aware of it until recently, when I had noticed that recent recording links were suddenly breaking and users were needing to reshare their recordings in order to allow other users to access them. I have two questions regarding this feature:
-Is there a way to disable the automatic link expiration? Having the option to set a default expiration date is a good security feature, but for our usecase, we would prefer a method to opt-out if at all possible, since we rely on having long-term access to recordings among our team for several weeks and occasionally months at a time. Older recordings that were shared prior to the change (I have one as late as December 10, 2019) currently do not have an expiration date (see the screenshot below), so I know not having an expiration date set is supportable, but I was unable to find a way to disable the expiration date, either from a user-perspective or from the Admin center.
-If it is not possible to disable the expiration date, is it possible to change the default date of expiration? We would like to be able to have it so that instead of expiring 7 days from the time it is shared, it can expire 30 or 60 days from the time it is shared. This would be a great compromise solution, as it would still provide added security without disrupting the current workflow.
Thanks in advance.
![]()
