Forum Discussion

CurtCruver's avatar
CurtCruver
New Contributor
3 years ago

giving mouse and keyboard control

I find it aggravating that you cannot give mouse and keyboard control to anyone that does not have the GoTo app installed on their computer and has to use the browser.  We work with many clients in m...
deBestMeetings's avatar
deBestMeetings
Visitor

Hi GlennD,

 

When will the ability to give mouse and keyboard control be available in the new GoTo app. I'm using GoTo 3.27.1 on macOS 12.4.

 

I'm a daily join.me user for my job and am looking for the same functionality on GoTo.

 

Thanks in advance.

 

Rich dG 

GlennD's avatar
GlennD
GoTo Manager
3 years ago

Hi @deBestMeetings, welcome to the community.

 

The ability to give someone remote control is already available in the new GoTo App experience, you can read about it here.

 

The ability to request Mouse and Keyboard access is slated to be available soon. We will update this Community thread once it's available. 

 

 

Note: In order to give remote control you have to be on the desktop app and actively sharing your screen. To receive remote control access you have to be on either the desktop app or web.