Forum Discussion

Ondrej's avatar
Ondrej
New Member
5 years ago

GoToMeeting iOS app crashing

For some time now, the GoToMeeting iOS app has been crashing on my iPhone. I have noticed that the app works well until any meeting participant shares her/his document or desktop.

 

I have been observing the problem with several of the latest versions of the GoToMeeting app.  I tried to un-install and re-install the app, but that did not resolve the problem.

 

I am using iPhone 6 Plus with iOS 12.4.7.

 

Has anybody experienced similar issues?

  • AshC's avatar
    AshC
    5 years ago

    Hi Ondrej, 

    It may be that the iPhone you're currently using is running out of processing power, even though the OS is up to date.  I might suggest deleting some data, and then making sure you're not running any apps in the background while in the GoToMeeting session there. 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    Hi Ondrej, 

    It may be that the iPhone you're currently using is running out of processing power, even though the OS is up to date.  I might suggest deleting some data, and then making sure you're not running any apps in the background while in the GoToMeeting session there.