@GlennD
Your competitors share their road map, check out Zoom's which is on Trello
Also suggesting a third-party service for people to replace their background that requires a separate install and subscription to GoToMeeting to remove the watermark, thus not allowing all the participants to use it, is a poor solution. All your competitors have it built into the product free for all meeting participants now, GoToMeeting needs to match this to stay competitive. What you have seems like a complete afterthought. Also, it won't even run on any of my team's Macs saying they do not meet the system requirements, though I have no problems with any other platform and their background replacement.
I have been checking the What's New page continuously over the last few months and been really disappointed, with some changes such as "Muted Icon Now Gray" a step back in usability as many of my participants can no longer spot the unmute icon and can not figure out how to unmute themselves.
I can tell you overall I really feel I was just sold a bill of goods by your sales team, with some of the features that we were told would be coming over from Join.me never even appearing over the last year.
Daniel
