Forum Discussion

Laisre's avatar
Laisre
Active Contributor
2 months ago

Help: GoTo saving local recordings despite settings

"Save recordings in the cloud" is marked in my settings, which is working fine. But it is also saving recordings locally on my computer in my Documents folder. What's up with that? This never happene...
  • GlennD's avatar
    GlennD
    2 months ago

    Hi Laisre,

     

    I just tested this and was able to recreate this issue, it has been reported to the team. I did not see the issue you described about Community Notifications, however we did just update the community recently and there may be some odd behavior with browser cookies.

     

     

GlennD's avatar
GlennD
GoTo Manager
2 months ago

Hi Laisre,

 

I just tested this and was able to recreate this issue, it has been reported to the team. I did not see the issue you described about Community Notifications, however we did just update the community recently and there may be some odd behavior with browser cookies.

 

 

  • Laisre's avatar
    Laisre
    Active Contributor
    2 months ago

    Thank you!

    • GlennD's avatar
      GlennD
      GoTo Manager
      2 months ago

      Laisre I've checked and the local recording copy was added as a back up feature in case there is any issue with the Cloud version. Right now there isn't a toggle to turn it off.