Forum Discussion

OBOA's avatar
OBOA
Active Contributor
5 years ago
Solved

Missing Cloud Recording

I received an e-mail the recording was ready but when I log in, I do not see it. I hope it can be located and restored.

  • Quick update - another person may have accidently deleted the recording. Does anyone know if support can undelete that file for me?

2 Replies

  • OBOA's avatar
    OBOA
    Active Contributor
    5 years ago

    Supports says once a recording is deleted, it is gone. No "undelete" is available.

  • OBOA's avatar
    OBOA
    Active Contributor
    5 years ago

    Quick update - another person may have accidently deleted the recording. Does anyone know if support can undelete that file for me?